WHERE CAN I RECEIVE MY ORDER?
You can receive it at a private address (home, work or a drop point), but never a post office box.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
Orders will be delivered in 5-8 working days in regular days and during sales it will be delivered in 7-12 working days. Orders placed on Saturday and Sunday or any pubic (gazetted) holidays will be sent for processing on the next working day. During rush hours or delays in verification of information, orders can face temporary delays. Payments will be collected from the shipping address for all cash on delivery methods. Once the order is shipped, you will receive an email containing tracking information, be sure to check junk/spam folders as well.
HOW MUCH IS SHIPPING COST?
Shipping charges vary by product: some items come with Free Shipping, while others have a flat shipping fee of PKR 250.
WHICH COURIER WILL DELIVER THE ORDER?
It depends on the delivery area and the type of shipment. When the order is dispatched, we will send you an e-mail with the courier information and tracking details.
ORDER CANCELLATION
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For Cash on Delivery (COD) orders, we verify orders with a maximum of 2 confirmation calls. If the calls are left unattended, your order will be cancelled.
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Customers may cancel their orders any time before they are processed by emailing us at contactus.thespeir@gmail.com.
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The Spéir reserves the right to cancel orders for reasons which may include: out of stock items, incorrect mobile number, or technical errors.